Privacy Policy

Who we are
This is the privacy statement of McTear Williams & Wood Limited.  This privacy statement explains how we collect, control and process personal information about you, as follows:

  • What information do we collect about you?
  • How will we use the information about you?
  • Who we share your personal information with
  • Fair and lawful processing
  • Data controllers
  • Data retention period
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us
  • Complaints

What personal information we collect about you?
We collect the following information:

  • Name/Company name
  • Postal address
  • Contact telephone numbers including mobiles
  • Email addresses
  • Name of husband/wife/spouse/partner if relevant to past and future invitations to marketing events
  • Likes/dislikes in respect of our customer relationship management and invitations to future marketing events
  • Information necessary to discharge our pre and post insolvency appointment obligations.

How we will use the information about you?
We collect information about you to deliver services, to process your enquiry and email you about other projects and services we think may be of interest to you or your client(s).  This information is used to:

  • Deliver services and meet legal responsibilities
  • Verify identity and for anti-money laundering checks to provide associated services where this is required
  • Communicate by post, email or telephone
  • Understand needs and how they may be met
  • Maintain records
  • Process financial transactions
  • Prevent and detect crime, fraud or corruption

We also collect information when you voluntarily register to attend our seminars, networking events and website usage using cookies.

Who we share your personal information with
We may disclose information about you to any regulatory body, any other person if required to do so by law and with third party providers/our agents as necessary throughout the duration of the insolvency appointment - these agents could include but not limited to:

These third party service providers may add this information to their records and this may be seen by other organisations that carry out additional checks.  We may also disclose your information to any person that we propose to transfer our rights and/or responsibilities under any contract with you.  We may also share your personal data with third party sponsors/speakers at our professional networking events for cross-referencing purposes and with other event registrants/delegates for their own marketing.

Fair and lawful processing
We will not generally process data unless:

  • The individual whose details are being processed has consented to this; or
  • The processing is necessary to perform the company's legal obligations or exercise legal rights; or in order to fulfil our statutory obligations as advisers and insolvency practitioners; or
  • The processing is otherwise in the company's legitimate interests and does not unduly prejudice the individual's privacy.

When gathering personal data or establishing new data protection activities we will ensure that individuals whose data is being processed receive appropriate data protection notices to inform them how the data will be used.

Data controllers
During the course of our engagement you may disclose personal data to us.  In providing our services we act as an independent controller and we therefore have to comply with the Data Protection Act 2018 and UK General Data Protection Regulations (“UK GDPR”) in respect of all personal data we process in providing our services to you.   

You may also be an independent controller and if you disclose personal data to us we will assure that such disclosure is fair and lawful and otherwise does not contravene Data Protection law.  Any personal data that the practice may hold about individuals will be kept safe, secure and confidential. 

On the appointment of one or more of our insolvency practitioners to an insolvency appointment over a company, the practice may transfer any personal data to the insolvency practitioners appointed.  Andrew McTear, Chris Williams, Anthony Davidson, Gary Rupping, Hayley Watson and Jo Watts are separately registered as data controllers.

Data retention period
We retain electronic data indefinitely because queries can arise many years after an insolvency case has been closed and hard copy records will be retained as required by statute.

We may use this data to send you information about services or other issues which we think may be of interest to you.  You have a right at any time to stop us from contacting you for marketing purposes and to request that we stop passing your information to third parties and if you no longer wish to be contacted please email

Access to your information and correction
You have the right to request a copy of the personal information we hold about you.  If you would like a copy of some or all of your personal information please email or write to us at: Prospect House, Rouen Road, Norwich, NR1 1RE.  We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information about you that you think in inaccurate.  

Andrew McTear, Director is the firm's Data Protection Officer.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and complete statistical reports on website activity.  For further information visit: or

Other websites
Our website contains links to other websites.  This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Recording and monitoring of telephone calls
Calls to and from McTear Williams & Wood Limited may be recorded for both training and monitoring purposes

Changes to our privacy policy
We keep this privacy statement under regular review and will place any updates on this website.  This privacy statement was last updated on 1 June 2022.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you.

  • By email:
  • Or write to us at: Prospect House, Rouen Road, Norwich, NR1 1RE

We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:

Information Commissioner's Office
Wycliffe House
Waters Lane

Telephone - 0303 12 113 (local rate) or 01625 545745
Website -

Updated 1 June 2022