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Website terms and conditions

Last Updated: 15/04/2026

1. About us 

This website is operated by McTear Williams & Wood Limited (“we”, “us”, “our”).

Company number: 10373913
VAT number: 251972786

Registered office and head office:
Prospect House, Rouen Road, Norwich, NR1 1RE

By accessing or using this website, you agree to be bound by these terms and conditions.

2. Purpose of the website

This website is provided for general information purposes only. It is intended to explain our services, areas of expertise, and the types of situations in which we may be able to assist.

Any information on this website is general in nature and does not take account of your specific circumstances. While we are insolvency and business recovery specialists and do provide professional advice, no advice is given through this website itself.

Professional advice is only provided following direct engagement with us, typically through a meeting or consultation, and subject to agreed terms of engagement. You should not rely on website content as a substitute for taking appropriate professional advice.

3. No adviser–client relationship

Use of this website, including submitting an enquiry, booking a meeting, or accessing information, does not create an adviser–client or insolvency practitioner relationship.

Any professional relationship will only arise once we have formally agreed terms of engagement with you in writing.

4. Meetings, bookings and enquiries

The website allows users to:

  • Submit enquiries via a contact form
  • Book free initial meetings, including via third-party booking tools such as Calendly

All initial meetings booked through the website are free of charge, confidential and without obligation. We reserve the right to decline or reschedule meetings at our discretion.

5. Client portal access

Certain areas of the website are accessible only to clients via a secure portal using unique login credentials.

You are responsible for:

  • Keeping your login details confidential
  • Ensuring all information accessed via the portal is kept secure

We may suspend or withdraw access to the client portal if we reasonably believe there has been unauthorised access, misuse, or a security risk.

6. Use of the website

You agree not to:

  • Use the website in any way that breaches applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the website or client portal
  • Introduce viruses, malware, or other harmful material
  • Use the website for fraudulent or unlawful purposes

We may restrict or terminate access to the website if these terms are breached.

7. Intellectual property

All content on this website, including text, graphics, logos, documents, and downloadable materials, is owned by or licensed to McTear Williams & Wood Limited and is protected by intellectual property laws.

You may:

View and print content for your own personal, non-commercial use

You may not:

Copy, reproduce, modify, distribute, or exploit website content for commercial purposes without prior written consent

8. Accuracy of information

While we take reasonable care to ensure information on this website is accurate and up to date, we make no guarantees that:

  • Content is complete or current
  • Information will always be accurate at the time it is published

We reserve the right to update or remove content at any time without notice.

9. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from:

  • Reliance on information provided on this website
  • Use of, or inability to use, the website
  • Any errors, omissions, or inaccuracies in content

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law.

10. Third-party links and tools

This website may contain links to third-party websites or tools, including booking and analytics services.

We are not responsible for:

  • The content or availability of third-party websites
  • How third-party providers collect or use data

Accessing third-party sites is at your own risk.

11. Analytics and website monitoring

We use website monitoring and analytics tools, including Google Analytics 4, MediaHawk, and Microsoft Clarity, to help us understand how the website is used and to improve user experience.

Further information about how data is handled is available in our Privacy Policy and Cookie Policy.

12. Privacy and data protection

Personal data submitted through this website will be processed in accordance with our Privacy Policy.

Please ensure you read the Privacy Policy before submitting any personal information.

13. Availability of the website

We do not guarantee that the website will always be available, uninterrupted, or error-free. Access may be suspended temporarily for maintenance, updates, or technical reasons.

14. Changes to these terms

We may update these terms and conditions at any time. Any changes will take effect immediately once published on this website.

Your continued use of the website constitutes acceptance of the updated terms.

15. Governing law and jurisdiction

These terms and conditions are governed by English law. Any disputes arising in connection with the website or these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.